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Coding and Reimbursement

OMS and Other Dental Specialists

Professional Staff

PM12 - Waiving Patient Balances: What Every Healthcare Provider Needs to Know

Friday, September 13, 2024

8:00 AM – 10:00 AM EDT

Location: W230CD, Orange County Convention Center

CE: 2.0 CDE

Speaker(s)

Thomas J. Force, JD

Founder and President
The Patriot Group & The Force Law Firm
West Islip, New York

This session will address the importance of collecting patient balances and the danger of waiving patient balances, which can result in criminal actions, civil lawsuits and audits against the healthcare provider. Various state and federal laws will be reviewed as well as federal and state lawsuits against healthcare providers. This session will help attendees learn how to defend against future audits by insurance and government regulations.

Learning Objectives:

At the conclusion of this presentation, participants should be able to:

Discuss the full scope of the requirement to collect patient balances.
Determine how to balance patient satisfaction against billing and collection efforts.
Understand the severity of potential consequences for noncompliance.